How are registered mail and parcels handled for resident students at ISU?

Beginning February 1, 2026, the dormitory office collects letters and parcels for resident students and notifies them accordingly. Students must present their student ID card or an identity document to pick them up within two weeks.

How is ordinary mail distributed at ISU?

The Documentation Section sends ordinary mail to the recipient's department, and the department assistant delivers it to the recipient's class mailbox.

What are the delivery and notification channels for registered mail and parcels?

Registered items are processed via two optional routes: Route A) Collected directly at the Documentation Section with a direct notification. Route B) Forwarded to the recipient's dormitory management office where the manager issues a pickup notification. All notifications are also published on the Documentation Section website.

How is ordinary mail routed to students and staff?

Ordinary mail follows two distribution pathways: Route A) Forwarded to the dormitory management office, where the superintendent places it into the recipient's mailbox. Route B) Forwarded to the recipient's academic department, where the department assistant delivers it to the class mailbox.

What info should be written on the envelope for ISU student mail?

Please ask your publisher, family, or friends to explicitly write down your dormitory room number or your specific department and class on the envelope.

What is the deadline for picking up registered mail at ISU?

Registered mail must be collected at the designated location within two weeks of notification. Uncollected mail will be returned to the sender.

Where will books ordered from publishers be delivered?

Books ordered from publishers will be delivered directly to the bookstore on campus. For inquiries, please contact the bookstore at extension 2563.

How do I pay for dormitory keys, vehicle charges, or air-conditioning fees for borrowed spaces?

First, contact the respective unit-in-charge to obtain the issued application form. Second, bring the application form to the Cashier Section to make the final payment.

What is the policy and office hours for non-resident student mail?

Non-resident student mail must indicate the student's department/institute. The department assistant will collect the mail, and students can retrieve it from their department office during office hours: 08:00 AM to 12:00 PM and 01:00 PM to 05:00 PM.

Student Mail and Parcel Handling Guidelines - I-Shou University

Student Mail & Parcel Handling Guidelines

📦 I. Registered Mail & Parcels

Collection & Notification: Held at the dormitory office; recipients will be systematically notified upon arrival.
Pickup Requirement: Must present a valid Student ID card or an identity document.
Pickup Location: Please directly contact your designated Dormitory Office.

✉️ II. Ordinary Mail

Logistics Flow: Sorted centrally by the Documentation Section and forwarded to the recipient’s respective academic department.
Final Delivery: The department assistant will place the mail into the specific Class Mailbox.

⚠️ III. Critical Notices & Restrictions:

Addressing Rule: Please instruct your family or friends to explicitly write down your dorm room number or your department and class on the envelope.
Two-Week Deadline: Registered items must be claimed within two weeks of notification. Unclaimed items will be strictly returned to the sender.

Mail and Parcel Routing & Notification Procedures - I-Shou University

Mail & Parcel Routing System

📦 I. Registered Mail & Parcels (Dual-Channel)

Option A

Documentation Section Pickup

The Documentation Section holds the item securely and directly sends a notification to the recipient for on-site collection.

Option B

Dormitory Office Pickup

The Documentation Section forwards the item to the recipient's dormitory management office, and the dorm manager issues the pickup notification.

✉️ II. Ordinary Mail Distribution Paths

Path A

Dormitory Mailbox Route

Sent to the respective dormitory management office. The dormitory superintendent will distribute the mail directly into the recipient's individual mailbox.

Path B

Academic Department Route

Sent directly to the recipient's academic department. The department assistant will deliver the mail to the designated class mailbox.

Mail Addressing Instructions & Campus Addresses - I-Shou University

📝 Handling Notices & Regulations

I
Please ask your publisher (or family/friends) to explicitly write down your dorm room number or your department and class on the envelope.
II
Please present your Student ID card or a valid identity document to claim your registered mail or parcels.
III
Please collect your registered mail at the designated location within two weeks of notification.

⚠️ Return Policy Alert: The registered mail will be strictly returned to the sender if you fail to collect it within the two-week notification window.

Campus Services Guide: Book Orders, Payments, and Mail Handling - I-Shou University

Campus Administration & Student Services Guide

📚 Book Orders & Campus Bookstore

Delivery Notice: Books ordered directly from publishers will be sent directly to the On-Campus Bookstore for central collection.

For further details or tracking information, please contact the bookstore at ext. 2563.

💰 Miscellaneous Payment Procedures

Scope of Fees: Payments relating to dormitory room keys, vehicles, and air-conditioning at borrowed campus spaces.

Step 1: Application
Contact the respective unit-in-charge first to obtain the officially issued application form.

Step 2: Settlement
Submit the application form and make the designated payment at the Cashier Section.

📌 Important Notices: Mail & Parcel Logistics

🏢 Resident Students (Dormitory)

Effective Date: From February 1, 2026

All mail and parcels will be collected by the Dormitory Management Unit, and recipients will be systematically notified. Please contact your respective dormitory office for collection.

Notices for Students

🎒 Non-Resident Students (Commuters)

Please explicitly ensure your incoming mail clearly indicates your Department / Institute. The department assistant will be systematically notified for central collection.

⏰ Department Office Hours:

• Morning: 08:00 AM - 12:00 PM
• Afternoon: 01:00 PM - 05:00 PM

I-SHOU UNIVERSITYOffice of General Affairs

Mail Q & A