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Documents charges

Document & Archives Section, Office of General Affairs

Guidelines for Processing Inward and Outward Documents

Operational Principles of the Electronic Official Document System

Core Approval Authority

Except for specific inward documents that may be approved on behalf by the first-level supervisor of the processing unit, all outward documents or self-created drafts must be approved by the Vice President at minimum.

【Document Sign-off Workflow】
Case Officer
Second-level Supervisor
First-level Supervisor
Co-signatory Units
Secretary General
Vice President
(incl. Supervising VP)
President

📥 Processing Inward Documents

Electronic Inward Documents

The entire workflow is conducted through online review and sign-off; no physical paper copies are provided by the Document Section. Once approved, submit online back to the Document Section for case closure.

Physical (Paper) Inward Documents

Review and sign-off are still conducted online. The Document Section scans the text into an electronic file. However, physical attachments that cannot be scanned will be routed to the unit's registration desk. The case officer must present the physical attachment for review during the sign-off process.

📤 Processing Outward Documents

  • Electronic & Attachment-Free Documents: Upon final approval, route online to the Document Section for verification and dispatch.
  • Physical (Paper) Outward Documents: If a document must be sent physically, after approval, the hardcopy draft (with attachments) must be delivered to the Document Section. Simultaneously, the case officer must click the [Send to Document Section] button in the system.
  • Daily Dispatch Deadlines: Outward documents delivered to the Document Section before 15:30 will be processed on the same day. Submissions after 16:00 will be processed on the following business day.
  • Single-Track System Operation: To simplify operations, the concurrent usage of both electronic and paper-based tracking methods has been officially discontinued.

⚠️ Exceptions Allowed for Paper Transmission

Self-created drafts (proposals, official letters, internal announcements, meeting notices) must be transmitted electronically by default. Paper transmission is permitted only under the following circumstances:

  1. The document classification belongs to a Confidential / Secret level.
  2. Any attachment cannot be scanned into an electronic format, or the total size of all attached files exceeds 2MB (please refer to the ISU Electronic Document Online Review Guidelines).
  3. Any attachment requires an official institutional physical seal / stamp.

📊 Efficiency Controls & Mandatory Fields

🕒 Processing Time Limits: All units must route documents to the Document Section immediately after approval to prevent delays. The Document Section compiles and reports the total volume, processing efficiency, and overdue counts per unit to the Chief of General Affairs monthly.
✍️ Mandatory Comments Control: To ensure clear accountability, if the "Processing Comments" field is left blank, the system will block all "Transmit" or "Approve" actions.

📧 Automated E-mail Notifications

🔒 Confidential Envelope Application

If your business involves sensitive or confidential contents, follow these steps to request a confidential envelope:

1 Submit a request in the "Consumables Application Zone"
2 Gain approval from the unit supervisor
3 Collect the envelope at the Document Section
Contact Information
Hsing-Ju Wu (Laura) Case Officer, Document Affairs Division, Office of General Affairs
💡
Important Administrative Reminder for All Faculty & Staff:
For applications concerning the issuance or sealing of the "Certificate of Employment (Both Chinese & English versions)", please note that according to university regulations, the documents must be review-signed by the Office of Human Resources before being submitted to the Document Affairs Division. This will significantly expedite the final seal approval process.

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